Privacy Policy

Relating to: lanefolk.com / lanefolk.co
Last updated: 14th February 2026

Lanefolk Clothing is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe.

1. Who We Are

Lanefolk Clothing is a small independent clothing business based in the UK.

If you have any questions about this policy, you can contact us at:
Email: Julia@lanefolk.com

2. What Information We Collect

We only collect the information necessary to process your order or respond to your enquiry.

This may include:

Your name
Billing and delivery address
Email address
Phone number (if provided)
Payment details (processed securely via our payment provider – we do not see or store any card details)

If you contact us via email, we will collect the information you provide in that message.

3. How We Use Your Information

We use your information to:

Process and fulfil your order
Dispatch your item via Royal Mail
Respond to enquiries
Keep basic records for tax and accounting purposes

We do not sell, rent, or share your personal data for marketing or any other purposes.

4. Shipping

To send your order, we share your name and delivery address with Royal Mail, our chosen postal service provider.

Royal Mail processes this data in order to deliver your parcel.

5. Payments

Payments are processed securely through our website’s payment provider (such as Stripe, PayPal, or WooCommerce Payments).

We do not see or store your full payment card details.

6. Website Data & Cookies

Our website is hosted on WordPress.

Like most websites, it may collect basic technical data such as:

IP address
Browser type
Pages visited

This information is used for security, performance, and analytics purposes.

Cookies may be used to improve your browsing experience and support essential website functions (such as shopping cart functionality).

You can control cookies through your browser settings.

7. How Long We Keep Your Data

We keep order information for as long as required for legal, tax, and accounting purposes (typically 6 years in the UK).

Emails are kept only as long as necessary to respond to your enquiry.

8. Your Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally possible)

To make a request, please contact Julia via email - Julia@lanefolk.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.